{"id":129,"date":"2020-11-25T19:04:00","date_gmt":"2020-11-25T10:04:00","guid":{"rendered":"https:\/\/hansemvietnam.com\/?p=129"},"modified":"2022-09-30T10:31:24","modified_gmt":"2022-09-30T01:31:24","slug":"hansem-vietnams-journey-to-excellencein-qa","status":"publish","type":"post","link":"https:\/\/hansemvietnam.com\/vi\/blog\/hansem-vietnams-journey-to-excellencein-qa\/","title":{"rendered":"H\u00c0NH TR\u00ccNH V\u01af\u01a0N \u0110\u1ebeN CH\u1ea4T L\u01af\u1ee2NG XU\u1ea4T S\u1eaeC C\u1ee6A HANSEM VI\u1ec6T NAM TRONG C\u00d4NG T\u00c1C \u0110\u1ea2M B\u1ea2O CH\u1ea4T L\u01af\u1ee2NG"},"content":{"rendered":"
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\n Trong ho\u1ea1t \u0111\u1ed9ng cung \u1ee9ng d\u1ecbch v\u1ee5 d\u1ecbch thu\u1eadt, \u0111\u00f4i khi ch\u00fang t\u00f4i s\u1ebd c\u00f3 d\u1ecbp h\u1ee3p t\u00e1c c\u00f9ng nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 y\u00eau c\u1ea7u ti\u00eau chu\u1ea9n kh\u1eaft khe \u0111\u1eb7c th\u00f9 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. B\u1ea3n th\u00e2n t\u00f4i \u0111\u00e3 tr\u1ea3i qua m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p n\u00eau tr\u00ean trong qu\u00e1 tr\u00ecnh tham gia g\u00f3p s\u1ee9c v\u00e0o c\u00e1c d\u1ef1 \u00e1n c\u1ee7a c\u00f4ng ty k\u1ec3 t\u1eeb khi gia nh\u1eadp \u0111\u1ea1i gia \u0111\u00ecnh Hansem Vi\u1ec7t Nam (HSVN). Qu\u00e1 tr\u00ecnh \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u kh\u1eaft khe c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng, tuy nhi\u00ean sau khi v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c nh\u1eefng th\u1eed th\u00e1ch n\u00e0y, ch\u00ednh ch\u00fang s\u1ebd tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n kinh nghi\u1ec7m gi\u00e1 tr\u1ecb trong b\u1ed9 k\u1ef9 n\u0103ng c\u1ee7a ch\u00fang t\u00f4i. Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, t\u00f4i xin \u0111\u01b0\u1ee3c chia s\u1ebb \u0111\u00f4i ch\u00fat tr\u1ea3i nghi\u1ec7m c\u1ee7a m\u00ecnh v\u1ec1 ch\u1ee7 \u0111\u1ec1 n\u00e0y.\n
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\n Scripted by
\n Quynh Nhu<\/span>\n <\/p>\n

\"\"<\/figure>\n <\/div>\n <\/div>\n<\/div>\n
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D\u1ef1 \u00e1n t\u1eeb kh\u00e1ch h\u00e0ng c\u00f3 y\u00eau c\u1ea7u kh\u1eaft khe v\u1ec1 ti\u00eau chu\u1ea9n<\/p>\n\n\n\n

M\u1ed9t s\u1ed1 d\u1ef1 \u00e1n t\u1eeb m\u1ed9t trong nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 ti\u00eau chu\u1ea9n kh\u1eaft khe nh\u1ea5t c\u1ee7a ch\u00fang t\u00f4i bao g\u1ed3m d\u1ecbch thu\u1eadt ti\u00eau \u0111\u1ec1 c\u1ee7a s\u1ea3n ph\u1ea9m, d\u1ecbch c\u00e1c thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c tr\u00edch xu\u1ea5t t\u1eeb ti\u00eau \u0111\u1ec1 v\u00e0 d\u1ecbch th\u00f4ng tin truy v\u1ea5n c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c trang web mua s\u1eafm. \u0110\u00f4i khi, nhi\u1ec7m v\u1ee5 c\u00f2n bao g\u1ed3m th\u00eam y\u00eau c\u1ea7u ch\u1ec9nh s\u1eeda c\u00e1c t\u1eeb v\u00e0 c\u1ee5m t\u1eeb do d\u1ecbch m\u00e1y. Sau khi ho\u00e0n th\u00e0nh b\u01b0\u1edbc d\u1ecbch, b\u1ea3n d\u1ecbch c\u1ee7a ch\u00fang t\u00f4i s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn nh\u00f3m ph\u1ee5 tr\u00e1ch \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 ki\u1ec3m tra v\u00e0 t\u00ecm ra nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 \u0111ang b\u1ecb b\u1ecf s\u00f3t. T\u1eeb \u0111\u00f3, ch\u00fang t\u00f4i s\u1ebd ti\u1ebfp t\u1ee5c s\u1eeda b\u1ea3n d\u1ecbch c\u1ee7a m\u00ecnh cho ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u \u2013 b\u01b0\u1edbc n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 b\u01b0\u1edbc ph\u1ea3n b\u00e1c (rebuttal).<\/p>\n\n\n\n

To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00f3m t\u1eaft g\u1ecdn g\u00e0ng qua s\u01a1 \u0111\u1ed3 m\u00f4 t\u1ea3 d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Tho\u1ea1t nh\u00ecn t\u01b0\u1edfng ch\u1eebng nh\u01b0 \u0111\u01a1n gi\u1ea3n tuy nhi\u00ean nh\u1eefng nhi\u1ec7m v\u1ee5 n\u00e0y \u1ea9n ch\u1ee9a r\u1ea5t nhi\u1ec1u th\u00e1ch th\u1ee9c trong qu\u00e1 tr\u00ecnh ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c th\u01b0\u1eddng ng\u00e0y.<\/p>\n<\/div><\/div>\n\n\n\n

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Kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd d\u1ef1 \u00e1n<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi t\u00f4i, c\u00f4ng vi\u1ec7c d\u1ecbch ti\u00eau \u0111\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 truy v\u1ea5n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng mua s\u1eafm \u0111\u1ec1u th\u1eadt l\u1ea1 l\u1eabm khi m\u1edbi b\u1eaft \u0111\u1ea7u v\u00e0 t\u00f4i c\u0169ng c\u00f3 kho\u1ea3ng th\u1eddi gian g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c l\u00e0m quen v\u1edbi quy tr\u00ecnh c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean \u0111\u00f3 v\u1eabn ch\u01b0a ph\u1ea3i l\u00e0 m\u1ed1i b\u1eadn t\u00e2m l\u1edbn nh\u1ea5t c\u1ee7a t\u00f4i \u0111\u1ed1i v\u1edbi nh\u1eefng lo\u1ea1i h\u00ecnh d\u1ef1 \u00e1n n\u00e0y.<\/p>\n\n\n\n

\u0110i\u1ec3m \u0111\u1eb7c tr\u01b0ng trong c\u00e1c d\u1ef1 \u00e1n n\u00e0y \u0111\u00f3 l\u00e0 ngu\u1ed3n t\u00e0i li\u1ec7u c\u1ea7n d\u1ecbch kh\u00f4ng \u0111\u01b0\u1ee3c vi\u1ebft b\u1eb1ng ti\u1ebfng Anh g\u1ed1c m\u00e0 l\u00e0 s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c d\u1ecbch m\u00e1y t\u1eeb ti\u1ebfng Trung sang ti\u1ebfng Anh, nh\u01b0 v\u1eady c\u00e1c v\u0103n b\u1ea3n ngu\u1ed3n n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y d\u01b0\u1edbi d\u1ea1ng ti\u1ebfng Anh chu\u1ea9n m\u00e0 t\u00f4i quen thu\u1ed9c. Ngay c\u1ea3 khi \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 chu\u1ea9n b\u1ecb cho c\u00e1c d\u1ef1 \u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng n\u00e0y tr\u01b0\u1edbc \u0111\u00f3, t\u00f4i v\u1eabn kh\u00f4ng kh\u1ecfi c\u1ea3m th\u1ea5y cho\u00e1ng ng\u1ee3p tr\u01b0\u1edbc nh\u1eefng ti\u00eau \u0111\u1ec1 v\u00e0 thu\u1eadt ng\u1eef kh\u00f4ng h\u1ec1 tu\u00e2n theo c\u00e1c quy t\u1eafc ng\u1eef ph\u00e1p ti\u1ebfng Anh th\u00f4ng th\u01b0\u1eddng n\u00e0o.<\/p>\n\n\n\n

H\u01a1n n\u1eefa, v\u00ec l\u00e0 s\u1ea3n ph\u1ea9m d\u1ecbch m\u00e1y n\u00ean v\u0103n b\u1ea3n ngu\u1ed3n \u0111\u00f4i khi c\u00f2n b\u1ecb d\u1ecbch sai v\u00e0 do \u0111\u00f3 tr\u1edf n\u00ean v\u00f4 c\u00f9ng kh\u00f3 hi\u1ec3u. Nh\u1eefng v\u0103n b\u1ea3n ngu\u1ed3n n\u00e0y \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi d\u1ecbch b\u1eaft bu\u1ed9c ph\u1ea3i ti\u1ebfn h\u00e0nh nhi\u1ec1u thao t\u00e1c nghi\u00ean c\u1ee9u chuy\u00ean s\u00e2u, ti\u00eau t\u1ed1n nhi\u1ec1u th\u1eddi gian v\u00e0 l\u00e0m gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng t\u1eeb c\u00f3 th\u1ec3 x\u1eed l\u00fd.<\/p>\n\n\n\n

V\u00ed d\u1ee5: c\u00e1c t\u1eeb \u900f\u89c6<\/strong>\u00a0\u0111\u01b0\u1ee3c m\u00e1y d\u1ecbch l\u00e0 \u201cperspective\u201d<\/strong>, k\u00e9o theo ti\u00eau \u0111\u1ec1 c\u1ee7a s\u1ea3n ph\u1ea9m c\u00f3 ch\u1ee9a hai t\u1eeb n\u00e0y \u0111\u01b0\u1ee3c d\u1ecbch t\u1eeb ti\u1ebfng Hoa sang ti\u1ebfng Anh tr\u1edf th\u00e0nh \u201cperspective jacket\u201d<\/strong>, mang ngh\u0129a r\u1ea5t kh\u00f3 hi\u1ec3u v\u00e0 ho\u00e0n to\u00e0n kh\u00f4ng h\u1ee3p l\u00fd \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00f3i ti\u1ebfng Anh n\u00e0o. Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady, ch\u00fang t\u00f4i ph\u1ea3i m\u1ea5t m\u1ed9t kho\u1ea3ng th\u1eddi gian nghi\u00ean c\u1ee9u nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 t\u00ecm hi\u1ec3u \u0111\u01b0\u1ee3c r\u1eb1ng \u900f\u89c6<\/strong> c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u1ecbch l\u00e0 \u201csee-through\u201d<\/strong> (xuy\u00ean th\u1ea5u) v\u00e0 v\u0103n b\u1ea3n ngu\u1ed3n \u0111\u00fang s\u1ebd l\u00e0 \u201csee-through jacket\u201d (\u00e1o kho\u00e1c nh\u00ecn xuy\u00ean th\u1ea5u).<\/p>\n\n\n\n

M\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00e1c m\u00e0 ch\u00fang t\u00f4i g\u1eb7p ph\u1ea3i \u0111\u00f3 l\u00e0 v\u0103n b\u1ea3n ngu\u1ed3n b\u1eb1ng ti\u1ebfng Anh kh\u00f4ng ch\u1ec9 c\u00f3 th\u1ec3 b\u1ecb d\u1ecbch sai m\u00e0 \u0111\u00f4i khi c\u00f2n b\u1ecb tr\u1ed9n l\u1eabn v\u1edbi c\u00e1c ng\u00f4n ng\u1eef kh\u00e1c, ch\u1eb3ng h\u1ea1n nh\u01b0 ti\u1ebfng Indonesia, ti\u1ebfng Th\u00e1i ho\u1eb7c ti\u1ebfng B\u1ed3 \u0110\u00e0o Nha. T\u1ed5 h\u1ee3p ng\u00f4n ng\u1eef n\u00e0y khi\u1ebfn cho kh\u1ea3 n\u0103ng g\u00e2y nh\u1ea7m l\u1eabn m\u00e0 v\u0103n b\u1ea3n ngu\u1ed3n do m\u00e1y d\u1ecbch g\u00e2y ra c\u00e0ng t\u0103ng th\u00eam g\u1ea5p b\u1ed9i.<\/p>\n\n\n\n

M\u1ed9t y\u1ebfu t\u1ed1 kh\u00e1c l\u00e0m gia t\u0103ng m\u1ee9c \u0111\u1ed9 th\u1eed th\u00e1ch c\u1ee7a c\u00e1c d\u1ef1 \u00e1n n\u00e0y \u0111\u00f3 l\u00e0 y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c c\u1ee7a b\u1ea3n d\u1ecbch. \u0110\u1ec3 \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u1ea1t y\u00eau c\u1ea7u, ch\u00fang t\u00f4i ph\u1ea3i \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c l\u00e0 98,5%, \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c h\u1ea7u nh\u01b0 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 l\u1ea1i b\u1ea5t c\u1ee9 sai s\u00f3t n\u00e0o trong s\u1ea3n ph\u1ea9m d\u1ecbch thu\u1eadt. M\u1ecdi sai s\u00f3t, ch\u1eb3ng h\u1ea1n nh\u01b0 l\u1ed7i \u0111\u00e1nh m\u00e1y ho\u1eb7c d\u1ecbch sai ngh\u0129a \u0111\u1ec1u s\u1ebd khi\u1ebfn ch\u00fang t\u00f4i b\u1ecb tr\u1eeb \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 c\u00f3 nguy c\u01a1 s\u1ebd ph\u1ea3i l\u00e0m l\u1ea1i to\u00e0n b\u1ed9 d\u1ef1 \u00e1n n\u1ebfu \u0111i\u1ec3m s\u1ed1 gi\u1ea3m xu\u1ed1ng d\u01b0\u1edbi 98,5%.<\/p>\n<\/div><\/div>\n\n\n\n

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C\u00e1ch HSVN v\u01b0\u1ee3t qua th\u1eed th\u00e1ch<\/p>\n\n\n\n

M\u1eb7c d\u00f9 ph\u1ea3i \u0111\u00e1p \u1ee9ng nhi\u1ec1u y\u00eau c\u1ea7u cao c\u00f9ng th\u1eddi h\u1ea1n n\u1ed9p b\u00e0i g\u1ea5p r\u00fat, ch\u00fang t\u00f4i v\u1eabn lu\u00f4n c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m \u0111\u00e1p \u1ee9ng tr\u1ecdn v\u1eb9n y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng nh\u1edd m\u1ed9t s\u1ed1 l\u00fd do d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n\n\n\n

Y\u1ebfu t\u1ed1 quan tr\u1ecdng b\u1eadc nh\u1ea5t \u0111\u00f3 l\u00e0 ch\u00fang t\u00f4i ph\u1ea3i hi\u1ec3u n\u1eb1m l\u00f2ng c\u00e1ch th\u1ee9c x\u1eed l\u00fd v\u0103n b\u1ea3n ngu\u1ed3n, \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ph\u1ea3i bi\u1ebft t\u01b0\u1eddng t\u1eadn v\u00e0 hi\u1ec3u r\u00f5 r\u00e0ng c\u00e1c h\u01b0\u1edbng d\u1eabn t\u1eeb kh\u00e1ch h\u00e0ng. Kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o t\u1ed1t h\u01a1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u00fang t\u00f4i c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c h\u01b0\u1edbng d\u1eabn n\u00e0y ngo\u00e0i vi\u1ec7c ch\u1ee7 \u0111\u1ed9ng h\u1ecfi v\u1ec1 b\u1ea5t k\u1ef3 \u0111i\u1ec3m n\u00e0o ch\u01b0a r\u00f5 r\u00e0ng trong t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn, \u00e1p d\u1ee5ng c\u00e1c h\u01b0\u1edbng d\u1eabn \u0111\u00f3 v\u00e0o d\u1ef1 \u00e1n th\u1ef1c t\u1ebf, v\u00e0 sau \u0111\u00f3 ti\u1ebfp nh\u1eadn t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea3n h\u1ed3i v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh. D\u1ef1a tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin h\u01b0\u1edbng d\u1eabn, ph\u1ea3n h\u1ed3i v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 ph\u00e1t sinh trong ho\u1eb7c sau d\u1ef1 \u00e1n, \u0111\u1ed9i nh\u00f3m ch\u00fang t\u00f4i ti\u1ebfp t\u1ee5c ti\u1ebfn h\u00e0nh ch\u1ec9nh s\u1eeda b\u1ea3n nguy\u00ean t\u1eafc x\u1eed l\u00ed d\u1ef1 \u00e1n c\u1ee7a ri\u00eang m\u00ecnh v\u1edbi s\u1ef1 ch\u1ea5p thu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u1ea3 hai b\u00ean \u0111\u1ec1u n\u1eafm b\u1eaft v\u00e0 tu\u00e2n th\u1ee7 m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 thu\u1eadn ti\u1ec7n.<\/p>\n\n\n\n

\u0110\u00f4i khi, c\u00f3 nh\u1eefng v\u0103n b\u1ea3n ngu\u1ed3n xu\u1ea5t hi\u1ec7n r\u1ea5t nhi\u1ec1u v\u1ea5n \u0111\u1ec1 \u0111\u1ebfn n\u1ed7i ngay c\u1ea3 nh\u1eefng h\u01b0\u1edbng d\u1eabn v\u00e0 ph\u1ea3n h\u1ed3i th\u00eam t\u1eeb kh\u00e1ch h\u00e0ng c\u0169ng kh\u00f4ng th\u1ec3 gi\u00fap ch\u00fang t\u00f4i x\u00e1c \u0111\u1ecbnh m\u00ecnh n\u00ean l\u00e0m g\u00ec. Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 gi\u1ea3i ph\u00e1p h\u1ee3p l\u00fd \u0111\u1ec3 x\u1eed l\u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/p>\n\n\n\n

Ngo\u00e0i ra, vi\u1ec7c t\u1ed5ng h\u1ee3p \u0111\u1ea7y \u0111\u1ee7 h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng v\u00e0 s\u00e1ng su\u1ed1t cho ri\u00eang m\u00ecnh v\u1eabn l\u00e0 ch\u01b0a \u0111\u1ee7 \u0111\u1ec3 ch\u00fang t\u00f4i \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng \u0111\u1ea1t chu\u1ea9n. Ch\u00fang t\u00f4i c\u1ea7n chia s\u1ebb c\u00e1c t\u00e0i li\u1ec7u c\u00f4 \u0111\u1ecdng, qu\u00fd gi\u00e1 n\u00e0y v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c bi\u00ean d\u1ecbch vi\u00ean c\u00f9ng tham gia v\u00e0o d\u1ef1 \u00e1n, b\u1ea5t k\u1ec3 h\u1ecd l\u00e0 bi\u00ean d\u1ecbch vi\u00ean n\u1ed9i b\u1ed9 hay c\u1ed9ng t\u00e1c vi\u00ean t\u1ef1 do. Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n ch\u00fang t\u00f4i \u0111\u1ec1u t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c bi\u00ean d\u1ecbch vi\u00ean hi\u1ec3u \u0111\u00fang h\u01b0\u1edbng d\u1eabn v\u00e0 k\u1ef3 v\u1ecdng \u1edf s\u1ea3n ph\u1ea9m giao n\u1ed9p c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

B\u00ean c\u1ea1nh cung c\u1ea5p h\u01b0\u1edbng d\u1eabn k\u1ef9 l\u01b0\u1ee1ng, y\u1ebfu t\u1ed1 giao ti\u1ebfp c\u0169ng l\u00e0 ch\u00eca kh\u00f3a then ch\u1ed1t gi\u00fap ch\u00fang t\u00f4i th\u00e0nh c\u00f4ng. C\u00e1c bi\u00ean d\u1ecbch vi\u00ean l\u00e0m vi\u1ec7c trong d\u1ef1 \u00e1n lu\u00f4n trao \u0111\u1ed5i v\u1edbi nhau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1eadp th\u1ec3 ch\u00fang t\u00f4i tu\u00e2n th\u1ee7 ch\u1eb7t ch\u1ebd c\u00e1c h\u01b0\u1edbng d\u1eabn v\u00e0 duy tr\u00ec t\u00ednh nh\u1ea5t qu\u00e1n xuy\u00ean su\u1ed1t d\u1ef1 \u00e1n. Ngo\u00e0i ra ch\u00fang t\u00f4i c\u0169ng th\u01b0\u1eddng xuy\u00ean t\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp h\u1ed9i \u00fd nh\u1eb1m xem x\u00e9t v\u00e0 \u0111\u00fac k\u1ebft nh\u1eefng \u0111i\u1ec3m \u0111\u00e3 l\u00e0m t\u1ed1t v\u00e0 nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n. Nh\u1eefng bu\u1ed5i h\u1ecdp n\u00e0y gi\u00fap ch\u00fang t\u00f4i c\u00f3 c\u00e1i nh\u00ecn r\u00f5 n\u00e9t h\u01a1n v\u1ec1 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed3ng th\u1eddi t\u00ecm ra gi\u1ea3i ph\u00e1p \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch.<\/p>\n\n\n\n

C\u00e1c c\u00f4ng c\u1ee5 ki\u1ec3m \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng b\u1ea3n d\u1ecbch (QA) c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 \u0111\u1eafc l\u1ef1c h\u1ed7 tr\u1ee3 ch\u00fang t\u00f4i \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng. Sau khi k\u1ebft th\u00fac b\u01b0\u1edbc d\u1ecbch, ch\u00fang t\u00f4i s\u1ebd ti\u1ebfp t\u1ee5c ti\u1ebfn h\u00e0nh m\u1ed9t s\u1ed1 b\u01b0\u1edbc QA ti\u1ebfp theo. Trong c\u00e1c qu\u00e1 tr\u00ecnh n\u00e0y, ch\u00fang t\u00f4i ch\u1ea1y t\u1ed1i \u0111a ba c\u00f4ng c\u1ee5 QA: c\u00f4ng c\u1ee5 QA c\u1ee7a ch\u00ednh kh\u00e1ch h\u00e0ng, c\u00f4ng c\u1ee5 ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng QA Checker v\u00e0 ph\u1ea7n m\u1ec1m Xbench. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y gi\u00fap \u00edch r\u1ea5t nhi\u1ec1u trong vi\u1ec7c ph\u00e1t hi\u1ec7n c\u00e1c l\u1ed7i v\u1ec1 tr\u00ecnh b\u00e0y v\u00e0 gi\u1ea3m t\u1ef7 l\u1ec7 m\u1eafc l\u1ed7i. Ngo\u00e0i ra, \u0111\u00e2y c\u0169ng l\u00e0 b\u01b0\u1edbc m\u00e0 t\u00f4i c\u00f3 th\u1ec3 d\u00f9ng \u0111\u00f4i m\u1eaft tinh t\u01b0\u1eddng c\u1ee7a m\u00ecnh r\u00e0 so\u00e1t l\u1ea1i \u0111\u1ec3 ph\u00e1t hi\u1ec7n ra b\u1ea5t k\u1ef3 l\u1ed7i nh\u1ecf n\u00e0o m\u00e0 t\u00f4i c\u00f3 th\u1ec3 \u0111\u00e3 b\u1ecf l\u1ee1 trong qu\u00e1 tr\u00ecnh d\u1ecbch.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

L\u00e0 ng\u01b0\u1eddi l\u00e0m c\u00f4ng vi\u1ec7c cung c\u1ea5p d\u1ecbch v\u1ee5 ng\u00f4n ng\u1eef, ch\u00fang ta c\u00f3 th\u1ec3 s\u1ebd c\u1ea7n ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng c\u1ef1c k\u1ef3 kh\u1eaft khe v\u1ec1 ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c c\u00e1ch x\u1eed l\u00fd d\u1ef1 \u00e1n hay \u0111\u00f4i l\u00fac l\u00e0 c\u1ea3 hai y\u1ebfu t\u1ed1 tr\u00ean c\u00f9ng l\u00fac. \u0110i\u1ec1u t\u00f4i h\u1ecdc \u0111\u01b0\u1ee3c khi l\u00e0m vi\u1ec7c t\u1ea1i HSVN l\u00e0 ch\u00fang t\u00f4i lu\u00f4n c\u00f3 th\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng th\u00f4ng qua n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng ngh\u1ec9 c\u00f9ng qu\u00e1 tr\u00ecnh giao ti\u1ebfp ch\u1eb7t ch\u1ebd \u0111\u1ec3 gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 t\u1eebng v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c \u0111\u01b0a ra. \u0110\u1ed1i v\u1edbi c\u00e1c d\u1ef1 \u00e1n \u0111\u00e3 \u0111\u1ec1 c\u1eadp, ch\u00fang t\u00f4i \u0111\u00e3 ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc nhi\u1ec7m v\u1ee5 v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 nh\u00e0 cung c\u1ea5p b\u1ea3n d\u1ecbch ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t nh\u1ea5t trong s\u1ed1 c\u00e1c \u0111\u1ed1i t\u00e1c m\u00e0 kh\u00e1ch h\u00e0ng t\u1eebng l\u00e0m vi\u1ec7c c\u00f9ng. Qua tr\u1ea3i nghi\u1ec7m n\u00e0y, t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi t\u1ea1i HSVN \u0111\u1ec1u c\u00f3 th\u00eam c\u01a1 s\u1edf \u0111\u1ec3 t\u1ef1 tin v\u00e0o b\u1ea3n th\u00e2n v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh, r\u1eb1ng ch\u00fang t\u00f4i lu\u00f4n c\u00f3 th\u1ec3 n\u1ed7 l\u1ef1c \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng d\u00f9 l\u00e0 nh\u1eefng y\u00eau c\u1ea7u chuy\u00ean bi\u1ec7t nh\u1ea5t.<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

C\u00e1ch ch\u00fang t\u00f4i \u0111\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng t\u1eeb m\u1ed9t trong nh\u1eefng kh\u00e1ch h\u00e0ng kh\u1eaft khe nh\u1ea5t c\u1ee7a m\u00ecnh\nTrong ho\u1ea1t \u0111\u1ed9ng cung \u1ee9ng d\u1ecbch v\u1ee5 d\u1ecbch thu\u1eadt, \u0111\u00f4i khi ch\u00fang t\u00f4i s\u1ebd c\u00f3 d\u1ecbp h\u1ee3p t\u00e1c c\u00f9ng nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 y\u00eau c\u1ea7u ti\u00eau chu\u1ea9n kh\u1eaft khe \u0111\u1eb7c th\u00f9 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. B\u1ea3n th\u00e2n t\u00f4i \u0111\u00e3 tr\u1ea3i qua m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p n\u00eau tr\u00ean trong qu\u00e1 tr\u00ecnh tham ...<\/p>","protected":false},"author":1,"featured_media":130,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,13],"tags":[45,32,26,5,27,25,28,29],"class_list":["post-129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-list","tag-asianlanguageexperts","tag-asianlanguageprovider","tag-hansemglobal","tag-hansemvietnam","tag-hsvn","tag-localization","tag-vietnameselocalization","tag-vietnamesetranslation"],"yoast_head":"\nHansem Vietnam\u2019s Journey to Excellence in QA - hansemvietnam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hansemvietnam.com\/vi\/blog\/hansem-vietnams-journey-to-excellencein-qa\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hansem Vietnam\u2019s Journey to Excellence in QA - hansemvietnam\" \/>\n<meta property=\"og:description\" content=\"While performing translation services, we sometimes encounter customers who make requests with unusually demanding standards for quality. I certainly have experienced such cases among the projects that I have undertaken since I joined Hansem Vietnam (HSVN). 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